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CVE-2009-5055

Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which a

Published
Last modified
published
Not listed in CISA KEV
None on Exploit-DB, Metasploit or GitHub

Summary

Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.

Timeline

  1. CVE published
  2. Record last updated

Affected versions

  • n/a n/a

    Version range not reported

References 2

bugs.otrs.org

source.otrs.org